HOW DO I GET STARTED?

Let’s do this! Click on MY ACCOUNT in the upper left corner of our site and enter your login information. If you are new, REGISTER for an account. Next, go to SCHEDULE and find a ride that works for you. You will be prompted to BUY CREDITS and select a ride package. The more you buy, the less each ride costs.

DO I NEED TO SIGN ANYTHING BEFORE I START?

Yes, indeed. Before your first ride, you need to sign a waiver. You can print one out and bring it in or ask for one at the front desk. If you are under 18, you need one signed by a parent in-person. Please arrive at the studio 10-15 minutes before your ride, so we can give you a tour of the studio, outfit you with shoes, and help adjust your bike.

I AM BRAND NEW TO INDOOR CYCLING. WHICH RIDE SHOULD I SELECT?

Many first-timers jump right into a regular ride, which is also totally fine. Most new riders start with an intro package so they can try different rides taught by CycleStars®. Regardless of which ride or package you choose, you can modify a CycleBar ride to your own fitness level.

DO I NEED MY OWN INDOOR CYCLING SHOES?

We’ve got you covered. We offer FREE cycling shoes with every ride. We’ll help you clip in, and find the exact fit your bike. If you have your own shoes, our bikes are compatible with SPD and LOGIK shoes.

HOW DO I PICK MY OWN BIKE? CAN I RIDE NEXT TO MY FRIEND?

Every time you register for a ride, you can select your own bike station. You can share your confirmation email with a friend so he or she can select a bike near you.

WHAT ELSE DO I NEED TO KNOW ABOUT CYCLEBAR RIDES?

We have a few rules to help make your experience awesome. Here they are:

  1. The CycleTheatre is a device-free zone. No texting, no social media, no calls. If you are on call (parents, doctors, super important people), leave your phone at the desk, and we will come get you.
  2. Chit chat before and after your ride. Give your full attention to your CycleStar® Instructor and to your experience.
  3. It’s gonna get hot, so please make sure you and your gear are fresh. Please dial down perfumes, powders, and colognes. It’s hard to rock the ride when your neighbor’s odor is messing with your oxygen intake.
  4. Play well with others. If you want to do your own thing on your ride, take a back bike so you don’t mess with another rider’s vibe.

WHAT ABOUT HEALTH BENEFITS?

With energizing rides tailored to all fitness and experience levels, the low-impact, high-intensity nature of a CycleBar ride has a multitude of health benefits.

Along with burning calories and building endurance, our Premium Indoor Cycling™ classes also deliver cardiovascular benefits that aid weight reduction, reduce blood pressure, improve diabetes control, increase overall strength, and bolster active recovery.

We equip each bike with 4- and 6-pound body bars to use in pre-planned arm sets during the ride. In addition to working your leg muscles as you ride, you’ll rock your biceps, triceps, shoulders, lats, and core.


CANCELLATION POLICY

WHAT IF I NEED TO CANCEL A RIDE?

It’s totally cool. We don’t want to charge you for rides you don’t attend. If you need to cancel, let us know 12 hours in advance of the ride, so we have time to offer your seat to another rider. You can cancel a ride on your own through our website or app. If you have an emergency and can’t make it last minute, please contact the studio.

WHAT IF I AM LATE FOR A RIDE?

We will admit riders to the CycleTheatre up to five minutes after a ride begins. After five minutes, the CycleTheatre doors will be closed. This is both a safety and courtesy issue for our riders. The room is dark and the bikes are in close proximity to each other, so we need everyone to arrive on time.

WHAT IS THE WAIT LIST?

If a ride is full, you can add your name to the online wait list and we will send you an email if space clears. Once you receive that email, you are automatically added to the ride and there is no need to confirm.

WHAT HAPPENS IN BAD WEATHER?

CycleBar will close during weather emergencies. If we haven’t canceled a ride and you are stuck in your driveway, simply contact the studio.